Frequently Asked Questions
Find answers to common questions about our pallets and services
General
What types of pallets do you offer?
We offer Grade A (premium), Grade B (standard), and Grade C (economy) pallets in various sizes. We also provide custom pallet solutions for unique requirements.
What is the difference between pallet grades?
Grade A pallets are in excellent condition with minimal wear. Grade B pallets have minor wear but are structurally sound. Grade C pallets show more wear but are suitable for light-duty applications.
Do you buy used pallets?
Yes! We purchase used pallets in good condition. Contact us for current pricing based on quantity and condition.
Pricing & Orders
What are your current prices?
Grade A pallets start at $10, Grade B at $7, and Grade C at $4. Bulk discounts available: 5% off for 200+, 10% off for 500+, and 15% off for 1000+ pallets.
What is your minimum order quantity?
We can accommodate orders of any size, from single pallets to truckloads. However, bulk orders receive significant discounts.
How do I place an order?
Use our contact form, email us at [email protected], or visit our facility in person. We typically respond within 2 hours during business hours.
Delivery & Logistics
Do you offer delivery?
Yes, we offer free delivery on orders over 100 pallets within the Hamilton area. Delivery fees apply for smaller orders or outside our standard delivery zone.
What is your delivery area?
We primarily serve Hamilton and the Greater Toronto Area (GTA). Contact us for delivery availability to other locations.
How long does delivery take?
Most local deliveries are completed within 2-3 business days. Rush delivery options are available for urgent orders.
Services
Do you repair pallets?
Yes, we offer comprehensive pallet repair services including board replacement, structural reinforcement, and heat treatment when required.
Can you create custom-sized pallets?
Absolutely! We can manufacture pallets to your exact specifications. Contact us with your requirements for a custom quote.
Do you offer recycling services?
Yes, we have a zero-waste recycling program. We dismantle unusable pallets and repurpose the wood for mulch, biomass, or other products.
Still Have Questions?
Our team is here to help! Contact us and we'll get back to you within 24 hours.
Email UsGet in Touch
Fill out the form below and we'll get back to you shortly
Why Choose Hamilton Pallets?
- ✓Eco-Friendly: Every pallet recycled saves trees and reduces carbon footprint
- ✓Cost-Effective: Save up to 70% compared to new pallets
- ✓Quick Response: Get your quote within 2 hours
- ✓Quality Assured: All pallets inspected and graded
Join 500+ Happy Customers
Hamilton's trusted pallet partner for over 15 years. We handle everything from small orders to large-scale supply chain solutions.
Fast & Reliable
Same-day delivery available in the Hamilton area. Need pallets urgently? We've got you covered!